How AI iteration can uplevel the customer experience
With AI, ML and bots, we should be spending 80% of our attention deploying what we already have and only 20% of our time on the prototypes.Read More
Freshworks shines up CX and CRM offerings with new conversational AI features
Here’s how one jewelry company is using conversational AI from Freshworks to automate CRM and improve and personalize customer experience.Read More
Apple iPhone factory workers clash with police in China
Enlarge / Workers walk outside Hon Hai Group’s Foxconn plant in Shenzhen, China, in 2010. (credit: Getty) Violent worker protests have erupted at the world’s largest iPhone factory in central…
Why the updated ISO 27001 standard matters to every business’ security
Implementing the newly updated ISO 27001 for cybersecurity brings challenges but also many information security advantages.Read More
TSA ‘Shocked’ to Find Cat Stowed Away in Passenger’s Checked Bag – CNET
The cat’s fine. What’s truly surprising is that this doesn’t happen more often.
This Killer Hair Volumizer from Revlon Is on a Deep Black Friday Discount Today – CNET
Don’t wait to buy Revlon’s One-Step Volumizer 2.0 Hair Drying Brush, now $30 on Amazon.
Rosetta Stone Black Friday Offer Saves 50% on Lifetime License to Learn Any Language – CNET
Here’s the Black Friday deal that will keep on giving with learning popular languages from around the world.
PC VR Black Friday Deal: HP Reverb G2 for $299 – CNET
One of our favorite PC VR headsets gets a big price drop.
Twitch Expands Measures to Thwart Child Predators – CNET
New tools include a phone verification process to block young users from registering accounts.
Best Black Friday Soundbar Deals 2022 – CNET
Save on soundbars from Bose, Sonos, Roku, Klipsch and more.